Terms & Conditions
1. About TISOU
Welcome to www.tisou.com.au (the Website).
This Website is operated by TISOU Pty Ltd (ABN 84 652 386 304).
By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Website.
2. Use of the Website
You agree to use this Website for lawful purposes only and in a manner that does not infringe the rights of others or restrict their use of the Website.
You must not:
-
Use the Website for unlawful or fraudulent purposes
-
Interfere with the operation or security of the Website
-
Attempt to gain unauthorised access to systems or data
3. Accounts & Registration
You may create an account to access certain features of the Website.
You agree that:
-
All information provided is accurate and up to date
-
You are responsible for maintaining the confidentiality of your login details
-
You are responsible for all activity under your account
We reserve the right to suspend or terminate accounts where misuse or breach of these Terms occurs.
4. Products & Orders
All products listed on the Website are subject to availability.
By placing an order, you agree that:
-
You are authorised to use the payment method provided
-
Prices displayed are in Australian Dollars (AUD)
-
Orders are subject to acceptance and confirmation by TISOU
We reserve the right to cancel or refuse orders at our discretion, including where pricing or product information errors occur.
5. Pricing & Payments
Payments are processed securely through third-party payment providers, including but not limited to:
-
Credit/Debit Card
-
PayPal
-
Afterpay (where available)
By using these services, you agree to their respective terms and conditions.
6. Shipping, Returns & Refunds
Shipping, returns and refunds are governed by our:
-
Shipping Policy
-
Returns & Refunds Policy
These policies form part of these Terms and should be reviewed before placing an order.
7. Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Nothing in these Terms limits your rights under Australian Consumer Law.
8. Intellectual Property
All content on this Website, including text, images, logos, graphics and design, is the property of TISOU Pty Ltd or its licensors.
You may not reproduce, distribute, modify or exploit any content without prior written permission.
9. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
10. Accuracy of Information
We take reasonable care to ensure that product descriptions, images and pricing are accurate. However:
-
Colours and packaging may vary slightly from images shown
-
We do not guarantee that all information is error-free
11. Limitation of Liability
To the extent permitted by law:
-
TISOU is not liable for indirect, incidental or consequential loss
-
Use of the Website and products is at your own risk
This does not exclude liability where prohibited under Australian Consumer Law.
12. Third-Party Services & Links
The Website may contain links to third-party websites or services. We are not responsible for the content, policies or practices of third-party providers.
13. Termination
We may suspend or terminate access to the Website if:
-
These Terms are breached
-
Use of the Website is unlawful
-
Continued access is no longer commercially viable
Termination does not affect accrued rights or obligations.
14. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
15. Changes to These Terms
We may update these Terms from time to time.
Changes take effect immediately upon publication on the Website.
Contact Us
For any questions regarding these Terms & Conditions, please contact:
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments